Customer Support & FAQ’s
Royal Peptide GH Co Ltd.
Shanghai, China

Customer Support & FAQ’s

How can I be sure about your business?

We are into wholesale supplying since last 7 years and we don’t use any middle man for our service. We directly purchase all our products from manufacturer and wholesale.

How fast are orders dispatched?

All orders are dispatched within maximum 48 hrs after orders are sent to us. Your products will be delivered within 4-14 day for EMS and 7-21 days for Regular Air Mail.

What is your success rate in delivering?

With over 7 years of experience in wholesaling and having highly professional staff, our margin of error is minimum. As packing is done professionally, clearance becomes easy in all countries. So our success rate is very high as compared to other wholesale suppliers.

Which are the countries your do not deliver orders to?

Ghana, Nigeria, Indonesia, Egypt, Romania, Bulgaria, Turkey, Pakistan, Malaysia, Guam, Namibia, Thailand, Salvador, Cambodia, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Gabon, Gambia, Nepal, Palau, Senegal, Malawi, Algeria, Angola, Afghanistan, Belarus, Haiti, Nicaragua, Zimbabwe, Uganda, Sudan, Rwanda.

How do I pay you?

We accept payment via Bank Transfer (T/T) and International Money Transfers. Payments up to US$ 1000.00 can be made by International Money Transfers. For larger orders we prefer payment made to our bank account (bank transfer).

Is there any Minimum Amount required?

As we are wholesalers we only deal with customers with large volume orders. Minimum order total is US$ 500.00. This can be a combined order, there is no minimal quantity for each product you include in the order but the total must not be less than US$ 500.00

What is the Quality of the Products you use?

We maintain very high standard of quality of medicine for all hormone/peptide products. All manufacturers are audited in accordance with WHO standard and have ISO 9001 Quality Certificate. Even for generic manufacturers we check Certificate of analysis of each and every batch is delivered to us.

Do you ship any other Products other than listed on your website?

Of course, we supply many other medicines besides the products listed on our website. We are always happy to assist you for your new wholesale supply requirement.

How can i get your price list?

Please contact us and ask for the price list. We will send it ASAP.

How do i place an order?

Please contact us with the list of products you would like to purchase and the quantities for each product. For larger orders, please ask and we will e-mail you our MS Excel order form.